All Routes Running as Scheduled, Office Remains Closed to Walk-in Service
The safety of our community and local team continues to be our #1 priority.
To protect our staff & customers, the office will remain temporarily closed to walk-in traffic and all incoming calls rerouted to local customer service staff offsite.
Since we anticipate higher call volumes, we recommend customers email us at customerservice5411@wcnx.org or click here with service related inquiries, or to set up new garbage collection for their home or business. We also encourage all residential customers to download our free Bitterroot Disposal app to stay updated on any service related communications. The app also allows you to set up helpful text message service reminders and link to online Bill Pay.
If you need to make a payment, please use one of the following options:
The safety of our community and local team is our #1 priority.
To protect our staff & customers, we are temporarily closing the office to walk-in traffic effective Monday, March 16, 2020.
We recommend all residential customers download our free Bitterroot Disposal app to stay updated on any service related communications. The app also allows you to set up helpful text message service reminders.
If you need to make a payment, please use one of the following options:
Due to limited access in most of the Hamilton Alleys we are asking that you move your cart out to a main road for pick up. We sent a truck today, Friday March 8, 2019, we will send one again on Monday, March 11, 2019, and resume your scheduled pick up on Wednesday.
If we are unable to service your cart this week please place your bagged trash (equivalent to your cart size) next to your cart to be removed. We will be running a spare truck to help out, so make sure your cart and bagged trash are out the night before your normal pick up day. If having trash next to your cart will not work for your situation, please contact our local office for other arrangements.
If you have once a month black lid service, your pick up next week (3/4-3/8) will count as your February Pick up.
Thank you for being so understanding and working with us through this weather.
Due to dangerous road conditions Bitterroot Disposal and Victor Transfer will be closed and not running garbage routes tomorrow, Tuesday February 26th. For residential customers we will be picking up 2 weeks worth of trash the following week. Please place your cart and bagged trash out the evening of Monday March 4th for Tuesday’s early morning pick up. Please do not place your cart out tonight for tomorrow’s pick up. Commercial customers will have pick up on Friday March 1st. Our office will be closed Tuesday February 26th, we will return voicemails and emails on Wednesday.
Collection Schedule: Please remember our route trucks run on ALL HOLIDAYS. Residential and Commercial routes will start at Midnight. Please make sure your cart is out and ready for pick up the night before your pick up day.
Bitterroot Disposal Office Hours: Monday, Christmas Eve Day - Closed at noon Tuesday, Christmas Day - Closed Tuesday, New Year's Day - Closed
Victor Transfer Station Hours: Monday, Christmas Eve Day - Closed Tuesday, Christmas Day - Closed Tuesday, New Year's Day - Closed
Nov 22, 2017 – Wednesday The office and transfer station will close at noon. Nov 23, 2017 – Thursday The office and transfer station are closed. Nov 23, 2017 – Thursday Collection trucks run on Thanksgiving Day. Nov 24, 2017 - Friday The office and transfer station are closed. Nov 25, 2017 - Saturday Transfer Station Open 9:00 am to 4:00 pm
Victor Transfer Station – Winter Hours
Starting Dec 4, 2017 – Monday – The Transfer station will be closed on all Mondays.
Bitterroot Disposal is moving their offices after business hours on Friday, February 24, 2017 and opening back up on Wednesday, March 1, 2017 at 8:00am.
At Bitterroot Disposal, we strive to assure complete safety of our employees, our customers, and the Ravalli County public in all of our operations. Protection from accident or injury throughout is paramount in all we do.
Please check this News section to learn about service updates, proper waste disposal, and how Bitterroot Disposal participates in community service projects such as the city cleanups and fundraisers.
